BTN probs vs Purdue

[Cowbell Man]

I had the very same problem others had last night. I could watch on my iPhone but not my iPad. It would be on for about 15 seconds and then go to the “event your are watching -blue screen”. I tried signing off both plus and BTN itself but no luck. I use AppleTV so mirroring was not problem but I can’t figure why I couldn’t change devices.

My ex was at her house using her own log ins (not mine) including the device she used to subscribe to Plus and neither iPhone nor IPad would sustain streaming.

Did anyone get this resolved and understand what happened??

 

[LorenzoFan]

Problems all nite. I watched the replay with no issues.

 

[LorenzoFan]

Here is the response from the Big 10 network. It was sent well after the dual was over


Greetings,

Thank you for contacting BTN2Go support.

Apologies for any inconvenience you may have experienced with trying to watch the Purdue v Penn ST wrestling match.

The issue with the broadcast has been reported and should be resolved shortly. At the moment it seems to only affect Apple devices.

The stream on the PC and android are working fine. If possible please try to stream on another platform as we are working on resolving the issue.

Please contact us back if you have any other questions.


Best Regards,


BTN2Go Support

Ticket Details
Ticket ID: HUC-798-87770
Department: BTN2Go
Type: Issue
Status: Pending Cust Update
Priority: Normal

 

[Creek Side]

I couldn't stream to Chromcast from an Android or Apple product. Hmmmm...

 

[impalanut]

I watched on my MacBook Pro with no problems at all. So probably not all apple devices, maybe just the mobiles?

 

[dunkej01]

Those with flo can go and rewatch the matches now.

 

[dbldoofus]

Those with flo can go and rewatch the matches now.

My dell latitude widows 10 machine worked fine.

 

[Cowbell Man]

Here is the response from the Big 10 network. It was sent well after the dual was over


Greetings,

Thank you for contacting BTN2Go support.

Apologies for any inconvenience you may have experienced with trying to watch the Purdue v Penn ST wrestling match.

The issue with the broadcast has been reported and should be resolved shortly. At the moment it seems to only affect Apple devices.

The stream on the PC and android are working fine. If possible please try to stream on another platform as we are working on resolving the issue.

Please contact us back if you have any other questions.


Best Regards,


BTN2Go Support

Ticket Details
Ticket ID: HUC-798-87770
Department: BTN2Go
Type: Issue
Status: Pending Cust Update
Priority: Normal

Thanks for posting this. That was pretty weird.

 

[PSUcup1]

Same here. Watched on iPhone but would cut out on iPad

 

[JBott]

Problems all nite. I watched the replay with no issues.

Same here !

 

[RockyMountainLion]

Same here !

Yep, me too. Same problem on iPad, iPhone worked fine, and then I was able to watch the replay on my iPad later with no problem. Vodka probably had something to do with it.