You have no idea how many people apply to staff positions at Penn State. Recently, I was on a group of three to hire for an entry level position that only required an Associates Degree. We received over 90 applications, many from people with a Masters degree. Try digging through that pile of paperwork in a timely manner without neglecting your day to day job duties. The three of us each spent the weekend on our own coming up with a short list of 20. On Monday, any applicant that showed up on at least two of our lists received an email with 10-15 questions to answer. There were 11. We aded two more that only showed on one list that someone felt strongly about for a total of 13. After getting the 13 email replies, we telephoned interviewed six. From those six we brougt in three for in person interviews. One had a Masters and two had Bachelors for a position that only required an Associates. Our first choice turned us down because the pay wasn't high enough and our second choice accepted. The guy with the Masters was never considered after his in person interview.
Going from one position to another within the university is no easy task either. I've been with PSU for almost 19 years full time and have applied for several other positions within the University over the years and have only recieved three interviews. It took me five years and seven interviews as a part time employee before I got my full time position. Fortunately for me, my position has changed considerably over the years and has been reclassified three times so I haven't stagnated.
Currently I supervise and hire part-time staff for our departments. On average, I get 30-60 applicants every time I post a position. Again, many with a Bachelors and even a Masters degree. Trying to stick out in a crowd (in a positive way) is no easy task. I recently hired a student in her last year of a 5 year program. She was outstanding. During her exit interview, I made the off hand comment that I wished she had applied earlier in her academic career. It turns out she had applied three times before, but for whatever reason, her application, resume & cover letter didn't stick out enough for me to consider contacting her.