AKB- I need help with iPhone 11 Pro Max "black screen of death" issue

[republion]

My iPhone seems to have died. It went black and won't power back on. I took it to the geniuses at the Apple Store and they said the logic board was dead, hence no powering up. However, when the phone is plugged in, and I flip the silence switch on the left side, it vibrates. Also, with the screen black, I started holding down random side buttons and I got it to make an emergency siren sound coupled with a subsequent call to 911. I was even able to speak with the 911 operator even though I couldn't hang up or see anything on my screen. Also, when you call the phone, it rings (again, nothing on screen showing up). I have insurance and can have the phone replaced, but the issue is I haven't been diligent on backing it up (shame on me, and let this be a lesson to you all). I've been ignoring the messages about my iCloud storage being maxed out, so all my photos from the past year are not saved in the cloud.

I've tried to restore it via iTunes and nothing. All I want to do is get the photos off the phone so I can turn it in to Apple for the replacement. And no, Apple can't do anything about data recovery other than refer you to DriveSavers who will charge over $1000 for the data recovery. No thanks. Any help is appreciated.

 

[Delco Lion]

Did you try this?

https://thecellguide.com/how-to-fix-an-apple-iphone-11-thats-stuck-on-black-screen-of-death-7451#:~:text=Here's%20how%20it's%20done%3A,logo%20shows%20on%20the%20screen.

 

[step.eng69]

Nice, do you have season game tickets on the phone?

 

[psuro]

Same thing happened to me. I hate to say this but you might be screwed.

 

[republion]

Nice, do you have season game tickets on the phone?

FML!!! Not season, just the Auburn tickets, lol.

 

[psuro]

FML!!! Not season, just the Auburn tickets, lol.

If you have those saved on an app you might be ok

Any chance you have an iPad on the same service provider? I couldn’t save photos (or texts) on the phone but anything app related was saved on the iPad including concert and upcoming airplane flight tickets. That saved me quite a bit.

 

[scueng77]

Apple care

 

[republion]

If you have those saved on an app you might be ok

Any chance you have an iPad on the same service provider? I couldn’t save photos (or texts) on the phone but anything app related was saved on the iPad including concert and upcoming airplane flight tickets. That saved me quite a bit.

I have several devices on this provider. So it turns out the phone isn't exactly dead, the screen is just dead. It rings, makes sounds, etc. I've upgraded my backup storage capacity and hoping it does a full backup tonight. Fingers crossed.

 

[Obliviax]

If you have iCloud your photos and contacts will be stored there. When you get a new phone, you’ll sign into iCloud and it will all restore automatically

 

[republion]

If you have iCloud your photos and contacts will be stored there. When you get a new phone, you’ll sign into iCloud and it will all restore automatically

I have iCloud, but for the past year, I've been ignoring messages telling me that my storage is at capacity. So I haven't had a backup done in a long time. I upgraded today to get more storage, so I'm hoping the phone still has enough brains left to send a new backup to the cloud tonight.

 

[TheGLOV]

FML!!! Not season, just the Auburn tickets, lol.

There will be no white-out so he'll get a refund.

 

[republion]

There will be no white-out so he'll get a refund.

Exactly. I posted earlier about the over/under of when attendance will be limited. I set the O/U at 4 and took the under.

 

[TheGLOV]

Exactly. I posted earlier about the over/under of when attendance will be limited. I set the O/U at 4 and took the under.

My individual thread and a response here got deleted.

Imagine that!