Actually, he used the correct form for the medical hardship waiver, but they said he lived outside the 100 mile radius that would apply to the medical hardship waiver. Technically, they are correct ... he would be living 5 miles outside of that radius. Gee, those guys are really sticklers for rules, aren't they?
His request for a medical hardship waiver was pretty clear - his mother was discovered to have a brain tumor just weeks before he left for his freshman year at Coastal Carolina. She had subsequent surgery and is recovering, but still having difficulties. Most rational people would think that would be a justifiable reason for the kid to request to transfer to a school 2 hours from home, rather than stay at a school 4 hours from home. But, the definition of "rational people" doesn't apply to the NCAA.
The reality is that Brock Hoffman is a kid who filed the appeal by himself without legal representation. It's easy for those dotards to become responsible stewards of all that is written in the NCAA guidelines in that situation. Had Hoffman had legal representation, there is no way those guys would involve themselves with litigation and they would be very quick to pull the approval trigger (see: Fields, J, Martell, T.).
This will soon resolve itself as the decision has been appealed and I would guess there is a 95% chance they reverse their decision on some other "technicality" and agree to allow the kid to transfer and play immediately.