Several years ago, PNC permitted my 14 year-old daughter to share my debit card, so I started letting my daughter use my PNC credit card. She probably signed up for something claiming to be free but had hidden in it a large charge if you didn't cancel soon. In any event, I have gotten a couple of charges from BCP*Dash Midwest Cellular for $172 and neither I nor my daughter know what it is. After the first charge, I thought the card no. was stolen and cancelled the card on the basis of the number being stolen. Get a new card and charge goes through again and I challenge it and PNC states that it can't honor the claim. Gives no reasons, nothing and I don't know what I am allegedly paying for.
The kicker is that the PNC fraud dept is only open from 9-5 on weekdays. Can't even talk to them today. They don't care about fraud at all and don't care about their customers. I should add that I have made similar claims on other cards (for instance Capital ONe Venture) and they have all been resolved fairly.
The kicker is that the PNC fraud dept is only open from 9-5 on weekdays. Can't even talk to them today. They don't care about fraud at all and don't care about their customers. I should add that I have made similar claims on other cards (for instance Capital ONe Venture) and they have all been resolved fairly.