Not gonna burst your bubble, but being Commissioner of the NY-NJ Port Authority is no small matter. I don't know how good of an administrator she was or wasn't but the NY-NJ Port Authority is a fairly sizable and powerful organization, running three major airports, tunnels and bridges and one of the busiest ports in the US. Being Commissioner is no small matter. It's not like she is president of a school board in some small village in Iowa. However, I would agree that she should not have used her position in this matter.
Port Authority also has the biggest thing... the money.
I didn't watch the video, but this is what police have to deal with all the time. It is sad.
LdN